Simple to refer. Easy to work with.
We welcome referrals from Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, General Practitioners (GPs), Plan Managers, Allied Health Professionals and other professionals.
We work with a broad support network.
This includes Physiotherapists, Occupational Therapists, Speech Pathologists, Psychologists, Dietitians, Exercise Physiologists, Podiatrists, Social Workers, Behaviour Support Practitioners, Support Coordinators, Psychosocial Recovery Coaches, General Practitioners (GPs), hospital discharge teams, Plan Managers and community services.
With the participant's consent, we can communicate with relevant professionals involved in their support.
The information professional partners usually need is easy to find.
Service capability
Review our everyday, community, home, nursing and high-intensity supports before sending a referral.
View supports →Quality & safety
See our approach to participant rights, worker requirements, clinical governance, incidents and feedback.
View quality & safety →Registration
Pure Horizon's NDIS registration can be checked directly on the NDIS Commission website.
Verify registration →A few details help us get started.
Support required
What help is being requested and whether it involves complex or clinical requirements.
Location & schedule
Where support is needed, preferred days/times and expected shift duration.
Participant needs & preferences
Communication needs, routines, preferences and anything important to the participant.
Important support information
At first contact, only share what we need to understand the request. Sensitive records can be shared later through an appropriate pathway if needed.
What happens next
We review the referral, contact you if we need more information and explain the next steps clearly.
Start with the essentials.
Please do not send medical records, identity documents or highly sensitive clinical information through this first-contact form.