Registered NDIS Provider0455 253 076 · admin@purehorizon.com.au
Feedback & Complaints

Tell us what is working—and what is not.

Participants, families, representatives, workers and partners should be able to raise concerns safely and respectfully.

You have the right to speak up.

Tell us what happened and what you would like us to do. You can make a complaint without giving your name.

You can also contact the NDIS Quality and Safeguards Commission directly, or ask a trusted person or advocate to help you make a complaint.

If this form does not work: email admin@purehorizon.com.au or call 0455 253 076.

NDIS Commission: 1800 035 544 · TTY 133 677

NDIS Commission complaints
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